How to Introduce New Products and Services

When developing new ideas, services or products for your business, it can be hard when you have so many different ideas whirling around in your head! Introducing something new to your business is an investment – one that requires an organized plan if you want the launch to be successful.

There is always the possibility of the launch being unsuccessful, but you can minimize that potential risk by asking yourself the following questions:

 

  • Will this improve your overall current business performance?
  • Can this improve the lives of your current existing customers?
  • Does this fit your current business plan and strengths?
  • Is this going to benefit your long-term goals?

 

Host a brainstorming session with your team to develop new ideas and strategies or take the time to survey your current existing customers. Always remember to keep up with trends going on in your industry and scope out the competition.

 

Once you have your new product, service or idea – it’s time to evaluate. Be sure to take into consideration that if once this idea launches and it takes off fast, can you handle the fast growth and can you meet a sudden increased demand? If you’ve answered no to either of those questions, delay your launch date until you answer yes.

 

Test the product or service out again so that it’s continuously giving consistent results. You can work out any of the kinks later, but it must work well enough so that your customers won’t get angry. Then, it’s time to prepare for the launch. Which typically will involve conducting research on the main competitors, identifying the target market and developing your marketing strategy.

 

Think you’re done? Nope, now it’s time to PROMOTE, PROMOTE, PROMOTE! Start getting people talking about your product through a rolling launch, promote sneak peaks of your product a few weeks early leading up to the launch date. If you have loyal customers, offer them an exclusive preview or test run of the product. Send out an email newsletter or post on your social media platforms about contests and giveaways to help market your product.

 

After all of this, be sure to pay attention to reviews on and offline. Figure out how your customers are using your product or service, what they like/dislike about it, any improvement areas, etc. You might be surprised by seeing a customer use the product or service differently then you had originally imagined. Embrace this and just update your marketing strategy to go with it.

 

Be sure to visit the Bullfrog Blog often for more tips on marketing, productivity and risk mitigation.

Digital Marketing: Unhealthy Habits

Digital marketing is everywhere and used by almost everyone. Being successful at digital marketing doesn’t necessarily come from what you’ve learned. You can become successful by learning how to stop doing the things that are negatively impacting your goals and overall vision. Stopping these bad habits can be hard at first, and it’ll require you to move away from impulsive/unconscious behaviours and start to understand where you can take control of your actions and future.

 

To become an innovative leader in the digital marketing world, start here:

 

Rejection Isn’t Failure

Learn to take control of your thinking process, no one wants to hear rejection but it happens from time to time. It doesn’t always mean you’re a failure, it simply just means that you need to take the feedback you were given and put a little more work into it or the solution just isn’t the right fit at that time. Rather than focusing on what went wrong, use that information to make your next move to achieve your goals.

 

Don’t Pay for Attention

Digital marketing gives you the opportunity to skip over traditional media and reach your target audience on a more personal level. Just be creative and you won’t need to pay. If you don’t know where to start? Start with the basics l social media marketing and working on your SEO!

 

Stand Out

Whether it’s business or personal, we live in a competitive and globalized society. We do everything to try and differentiate ourselves from the competition and to try and make ourselves as uniquely different as possible to gain our consumers attention. Focus on aligning your business with your true self, once you are fully comfortable with yourself then you won’t need others to give you your approval.

 

Embrace Failure

Learning how to re-teach your brain to accept appropriate risks isn’t an easy task to do. But once you’ve successfully managed to accept appropriate risks and can conquer your fears could mean the difference between a quick freelancer gig and an entrepreneurial one.

 

Having the ability and mindset to work through and recover from setbacks, relapses and obstacles – is what will make your business goals much easier to accomplish.

 

Be sure to visit the Bullfrog Blog often for more tips on marketing, productivity and risk mitigation.

Slack vs Microsoft Teams: Which Do You Prefer?

 

Move over Slack, there’s a new kid in town. Most of you probably know already, Microsoft Teams is now available for Office 365 users. Both tools enable businesses and teams to chat in groups or one-on-one and also allows to send files, either on your phone or on your desktop. These collaborative tools have been designed to allow businesses communication ideas and goals, allowing their employees to share information to the entire group or someone individually. But, Microsoft Teams benefits from its connection to all of Microsoft’s productivity tools.

 

While both of these collaborative tools feel and look very similar, once you’ve worked with both of them – you’ll learn that they really aren’t that similar.

 

Slack

Slack to some, can be seen as the iMessage of business collaboration. Its overall growth has been nothing short of phenomenal. The application is easy to use, features excellent suite of mobile and desktop versions and includes a varied color scheme, making the tool easy to navigate.

By paying more, you’ll have access to more advanced features. If you’re looking for something basic, free and to integrate with multiple third-party applications, then you may want to go with Slack for your business.

 

Microsoft Teams

Microsoft teams allows its users to access all of the Office 365 tools – Word, Excel, PowerPoint, Meetings, Notes, Planner, SharePoint, OneNote, etc. – without having to actually leave the application itself. With this, it allows your team to edit, create or view any Microsoft application.

If you’re a HootSuite user, you can connect and have access to it directly within the Teams app – along with many other third-party business tools. This function alone, allows you to delegate and communicate to your employees and external consultants, post content to social media and answer customer service requests – all without leaving the app!

 

If you’re a small business with limited revenue, consider trying out Slack as it’s cheaper than Office 365 and has the option of add-on applications and tools that will provide you with additional features and functions when needed. Larger businesses, would benefit more by using Microsoft Teams – especially if you already own Office 365. Teams was designed for businesses specifically and features the applications and tools that would overall benefit a larger business greatly.

 

Now tell us, which do you prefer?

 

Be sure to visit the Bullfrog Blog often for more tips on marketing, productivity and risk mitigation.

 

Operations Manager

Are you an energetic, tech savvy individual who enjoys innovation and looks for ways to continually improve?  If these attributes describe you, we’d love to speak with you!  Bullfrog Insurance – Canada’s first online brokerage where you can get a quote and buy small business insurance online in 90 seconds — is looking for the best and brightest! We are growing at a staggering pace and need ambitious, intelligent team members like you!

We are looking for an Operations Manager to join us as we go into our biggest year yet!

 

Why Join Bullfrog Insurance?

Bullfrog Insurance employees get to use the latest technology, enjoy a generous salary and bonus structure, have flex hours and get to be part of a team that shapes the future and growth of the enterprise.  In addition we support staff members who wish to further their skills through courses and education.

 

What Will You Be Doing?

Reporting into the CEO, the Operations Manager is responsible for the oversight and management of our Account Executives, brokerage analytics, reporting, process optimization and general operational management.  The objective of the position is to manage resources to achieve targets and to continually leverage insights to drive efficiency and improve company revenue and sales/service/quality standards.  Duties include:

  • Establishment of agent and team benchmarks
  • Tracking and reporting on targets
  • Process development and optimization
  • Resource training and management
  • Development of training documents and processes
  • Resource performance tracking and reviews
  • Leadership of Special Projects as needed
  • Recruitment, training and mentoring of new employees
  • Other duties as assigned

 

PERSONAL CHARACTERISTICS

  • Ambitious, innovative and professional
  • Friendly and courteous in all interactions, whether with co-workers or customers
  • A leader adaptable to a changing environment
  • Persistent performer who excels in a busy environment and remains calm under pressure
  • Analytical thinker keen to continually improve efficiency
  • Agile disposition with good organization skills and the ability to prioritize
  • Strong written and verbal communication skills
  • Detail-oriented
  • Wants to get in at the start of a growing organization

 

QUALIFICATIONS

  • RIBO or OTL license mandatory
  • Commercial Insurance experience is an asset
  • Experience with phone analytics and web analytics
  • Experience with management of teams
  • Post-secondary degree / diploma
  • Excellent computer skills including MS suite of products
  • Experience with Salesforce or other CRM platforms would be an asset

 

How To Apply

Interested applicants should send a resume outlining their relevant skills, experience and capabilities to info@bullfroginsurance.com.  No agents, recruiters or headhunters please. Candidates under consideration will be contacted by Friday October 6th, 2017.

 

About Bullfrog Insurance:

Based in Mississauga, Ontario, Bullfrog Insurance is a licensed Canadian brokerage launched to help small businesses by providing rich knowledge content, educating them about their insurance needs and serving those clients in a manner that is convenient and efficient.  Bullfrog Insurance allows business owners to obtain a quote and buy insurance online in 90 seconds anytime and anywhere.  Customers simply fill out a short questionnaire, obtain up to four quotes, pay by credit card and get their insurance documents in their email instantly.  Clients get the best coverage for the best rate possible without having to spend hours searching and contacting brokers and insurers.

 

Small Businesses: Avoid These Marketing Mistakes

Knowing when and how to invest in marketing for our business may be the key ingredient to your businesses’ success. Here are some common marketing mistakes that every business makes and how you can avoid them!

 

“Me” to “They”

One of the most common marketing mistakes is when business owners haven’t made the transition from “me” to “they.” Many small business owners start their businesses either because they are passionate about something or because they had a specific problem and found a solution that worked for them. You need to focus on providing products and services for your audience. So instead of thinking about what you want and what you want to promote, instead start thinking about what your audience wants and needs.

 

That’s Not Your Market

Sometimes business owners insist on going after a “broad” audience, when it’s just the wrong market. Whether they’re trying to sell equipment that’s worth thousands of dollars and going after clients that don’t have that kind of budget, or they’ve created something that would work with one type of market but insist on trying to sell to another as well. Business owners need to align their intentions and marketing with the correct marketing approach. Or else they’re going to keep spinning their wheels and losing money.

 

Putting Money Where They Shouldn’t

It’s no secret, a lot of marketing takes money, therefore it’s in your best interest to determine when to spend it and to make sure it’s on the right things. Whether you’re spending money on things you aren’t ready for yet or spending money without knowing how to properly measure the ROI. Instead, maybe spend those dollars on classes that can teach you things like how to use a website for sales and marketing.

 

Not Spending Money at All

Trying not to spend money on a business is a huge mistake. It can be scary to invest money yes, but you need to do it. There’s no way around this. Investing money isn’t the problem, investing in the wrong things is.

 

Even though there are plenty other marketing mistakes and there common, they are also avoidable.

 

Be sure to visit the Bullfrog Blog often for more tips on marketing, productivity and risk mitigation.

 

 

Is Your Business’s Online Security at Risk?

One of your main priorities as a business owner needs to be your online security. If you don’t believe that your business could be a target for cyber-crime or cyber-attacks, think again. Statistics show 43% of cyber-attacks are focused on small businesses.*  Your business could lose assets, private information, lose revenue and develop an untrustworthy reputation – or you could go out of business. Knowing how you may be putting your business at risk could potentially save everything. But where should you start?

 

Employees

If you have careless or uninformed employees, this could be the main cause of security incidents or data breaches. Making sure that all of your employees, including yourself, are educated and trained on cybersecurity and cyber-attack basics. Closely monitor, control and manage all privileged credentials to stop any exploitation from happening. If an employee is let go, be sure that you terminate their accounts so they can no longer access inside your business networks.

 

Electronic Invoices

If you email your clients invoices, a hacker could easily intercept that email and alter the information so that instead of you being paid, the money is deposited into their account. So before sending an invoice, be sure to confirm that the client is legit and that you aren’t being scammed.  The security measures you take when sending information via email should be two-factor authentication and encryptions.

 

Personal vs. Work

Always remember to keep your personal devices and your work devices separate. Make sure you have dedicated accounts for your email and social media platforms for both professional and personal. If you keep private work information on your personal device and accidentally leave it somewhere, that data is now in jeopardy.

 

Third Party’s

Before you work with any third party provider, do your research and confirm that they’re reputable and know what they’re doing.  Verify that they use the best security practices and that they require unique credentials for each and every user.

 

Be sure the visit the Bullfrog Blog often for more tips on marketing, productivity and risk mitigation.

 

 * “43% of Cyber Attacks Target Small Business”

Accounting Tips Business Owners Should Know

Accounting is often overlooked. Even if finance isn’t your strong suit, it’s absolutely necessary that you have basic accounting knowledge down pact so that you can keep your small business afloat when times get tough.  Starting a business requires diligence.

 

Payment Rewards and Incentives

Online and in-store payments be sure to mark-up your products slightly above your ideal margins so that you are able to offer discounts. Your customers will love getting more bang for their buck that way! When sending invoices to your clients, whether it’s digitally or on paper, you should offer some sort of incentive if they pay early. As long as you’re strategic with your incentives and discounts, it will surely boost your income margin rather than lose it.

 

Cash Reserve

Always have a contingency plan. A suggestion would be to have at least 4-6 months of runway cash on hands at all times. Every quarter you should be checking your reserves so that you know you can keep going for 6 more months. If you aren’t already doing this, I suggest you start now.

 

Delegate

Some business owners just aren’t meant to handle their own accounting. That still doesn’t mean you shouldn’t know the basics, but it may be best for both you and your business to hire or delegate this task to someone to handle your everyday finances.

 

Options

In almost every start-up life cycle, you’ll need to raise money some how and timing is everything. But when is the time right? Instead of looking angel investors or tradition venture capital that could take months, explore financing options. Always explore every option possible and do your research so your business never becomes stagnant.

 

As a small business owner, you carry the weight of your entire business on your shoulders. Your businesses financial health and stability is one of the main factors. Use these tips to better position you and your business for the path of success.

 

Be sure to visit the Bullfrog Blog often for more tips on marketing, productivity and risk mitigation.

Getting Employees Focused

 

Get The Most Out of Your Employees
Employees are the most crucial component of your business.  With new technology coming out every other day it seems, it can be difficult and feel impossible sometimes to get employees to embrace it all and still continue to be productive. Employees of your business are the ones who provide service, create your products, regularly interact with new and current clients and customers – some would say they are the face of your company!

Hiring the right people to do the job and training them properly are serious tasks for managers, but making sure your current employees are staying engaged is just as important. These employees who work with a sense of purpose and real interest in your business and their work, are essential to your businesses success. If they aren’t engaged at work, it will lead to poor performance and could ultimately hurt your business bottom line – but it doesn’t have to be that way.

With new technology coming out all the time, there are multiple different innovative tools that can help increase employee engagement, productivity and overall improve your businesses profits.

 

Update Your Tech

If the technology your employees are equip with are slow and outmoded, they’ll likely get irritated and annoyed with it quickly. No one likes to sit at a desk with an old desktop computer that freezes up every 10 minutes when they have a faster piece of technology at home. The time spent waiting for a large file to download, or while having to reboot their desktop yet again, will almost certainly make them less engaged.

If you invest the money into good technology and building faster networks that can handle the larger data files that your business requires will ultimately boost productivity levels in the workplace. Smartphones, tablets and laptops can also help raise engagement levels in the workplace. If your technology and networks move as quickly as your employee does, they’ll definitely remain productive and engaged.

 

Innovative Collaboration Tools

There are so many different tools that are available to help your employees collaborate together in and out of the office. By having an application or software where your employees can share information and ideas, work together and discuss projects will increase their level of productivity and engagement. Slack is a great tool that can provide a venue for employees to stay engaged and contribute to team projects when working remotely.

 

Good Job

One of the most powerful things a manager can do, is recognize an employee for a positive performance on a project or task. By rewarding your employee with a congratulations or job well done, it will increase their engagement levels substantially. Globoforce is an application that can help managers track employee productivity and contributions. It helps to effectively recognize and reward positive actions.

 

One of the most essential aspects of management is keeping your employees engaged in their work. By leveraging technology, it can keep your team happier, more productive and most of all, more engaged.

 

Be sure to visit the Bullfrog Blog often for more tips on marketing, productivity and risk mitigation.

 

Generation Z: Why Businesses Need to Adapt to Them

As the Millennial’s are approaching towards middle age and obsolescence, but businesses need to make way for Generation Z. Understanding this generation will be critical to companies wanting to succeed in the next decade and beyond, because by the year 2020, Generation Z will account for 40% of all consumers.

 

This generation has grown up in a world where their options are limitless but their time is not. Making them learn to adapt and quickly sort through and assess large amounts of information. By doing research and heavily relying on trusted curators and trending pages within apps, this allows them to shrink their potential option set down to a more manageable size. Once something has demonstrated attention-worthiness, they can become intensely committed and focused.

 

Generation Z has a very carefully tuned mind for being sold to and a limited amount of time and energy to spend assessing whether something’s worth their time or not. Once your business has made it past these filters and you’ve won their attention, it will mean you’ve provided them with engaging and immediately beneficial experiences.

 

Older generations will forever struggle to understand why Generation Z – and some Millennials – spend so much time online. But they are under immense pressure to simultaneously manage both their professional and personal brands to help them fit in while also standing out. They need social media to build their personal brands but must resist being defined by it. They seek social validation and inclusion but are looking to differentiate themselves professionally. Businesses and companies who understand this, will be able to provide Generation Z with the proper tools they need to reconcile and better manage their personal and professional brands.

 

Society and other generations seem to either romanticize youth or criticize the things they’re doing differently. But the reality of Generation Z is somewhere in between that. They’re going through many of the same challenges that everyone faces in that stage of life, but they’re doing it in a very ultra-connected, fast-paced technological age. Companies need to meet them in the middle and where they are, rather than try a change them to where they want them to be.

 

Be sure to visit the Bullfrog Blog often for more tips on marketing, productivity and risk mitigation.

A Better Marketing Plan Can Increase Your Profits

If you’re a small business owner, then you already know that you have to fight daily to get your business message out and across to consumers. Some suggest that to increase profit you just need a better marketing plan, well that’s easier said than done. You know you must reach new people outside of your initial circle for your business to grow and succeed. But what’s the best marketing plan that will help you get paid better and faster?

 

With there being more content than ever before now, and multiple ways to consume products – it can be cutthroat sometimes. A marketing plan is non-optional; you need to cut through all the noise and get your business in front of your ideal customer. If you have a clear, thought out plan and have done your research then your business will grow. Growth means more profit.

 

Create a Plan

Once you know which direction you want your business to go in, you need to create a clear and concise plan. Find time in your day to sit down and map out a business plan for the next 5 years, and break down each year with specific goals such as; income, growth, target markets/demographics, different paths, the list goes on. Once you have these questions answered, it will make it much easier for you to begin to lay out a marketing plan for your business.

 

Know Your Target Market

If you don’t know your markets, you’re going to have a problem. Your businesses success will take hard work, and it starts by doing your research. Whether you’re selling yourself, your services or a physical product, you need to know why people are going to want to buy it from you. Ask yourself, what makes you stand out over your competitors?

 

Do Your Research

Turning all your planning and research into a business that regularly gets paid more than you’re making now, you need to start by focusing on your businesses current income. The first step to increasing your income is by increasing your customer base, from there you’ll reach the next income level, and so on and so forth.

 

Easy Payment System

If you have an easy to use payment system, it’ll make it easier for your customers to give you their money – you won’t want to make that one hard or they may not have the patience and go elsewhere.

 

Set up a proper marketing plan, make it clear and concise, do your research and watch your business grow.

Be sure to visit the Bullfrog Blog often for more tips on marketing, productivity and risk mitigation.

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