Business Communication Mistakes

 

Are You Making Communication Mistakes?

Communication with your customers is the key factor in determining whether they will have a positive buying experience and if they’ll come back to purchase again. Technology is a tremendous competitive weapon that small businesses can leverage.  Unfortunately, there are many common mistakes among small businesses.  Here’s how you can address a few of them:

 

Phone Communication System

Don’t get stuck with old PBX switches or just using cell phones for company business. By getting a central business number and an automated receptionist with an auto attendant menu, customers will become more comfortable with your credibility and more likely to conduct business with you.

 

Call Data

Analytics are critical for small businesses to understand their customers. By knowing who is calling, how often, and how long they are on the line, you can get significant insights into what is working and what is not working.

 

Team Collaboration

One of the most important things in a company’s productivity is how easily your team can collaborate even when they are not physically in the same place. Having a system where all your team members can collaborate on documents in a secured environment facilitates and IT insurance the exchange of ideas and increases efficiency.

 

Social Media Management

Being able to easily manage a company’s social media presence needs to have a strategy and process to it. Customers need to be responded to on social media, as it’s a huge form of customer and business relationship building. Instead of being only reactive on social media, content can be scheduled strategically weeks in advance using various online tools.

 

Be sure to visit the Bullfrog insurance company often for more tips on marketing, productivity and risk mitigation.

 

An Important Update About Bullfrog Insurance
 

Please be aware that due to a change in our operations, Bullfrog Insurance has made the difficult decision to start winding down our business. This means we are no longer accepting new clients.
 

Are you an existing Bullfrog Insurance client? Rest assured that your coverage remains valid, and you’ll continue to be protected up until your policy expiry date. Watch your inbox for more details from our team.